Privacy Policy

When you apply for or enroll in KOVA Fitness coaching, we may collect: your name, email address, phone number, date of birth, sex, height, weight, fitness goals, activity level, training experience, medical conditions or injuries, eating habits, progress photos, and any other information you voluntarily provide through our application forms, onboarding questionnaires, or coaching communications.

Because we provide fitness coaching, you may share health-related information such as injuries, medical conditions, and body metrics. We collect this information solely to design and adjust your coaching program safely. We do not sell or share this information for advertising purposes. You are never required to disclose more than you are comfortable sharing, but withholding relevant health information may affect our ability to coach you safely.

We use the information we collect to review your application, build and adjust your personalized training and nutrition program, communicate with you about your coaching, process payments, send program updates and check-in reminders, and, where you have given permission, use progress photos or testimonials for marketing.

Payments are processed securely through our third-party coaching platform and payment processors. KOVA Fitness does not store or have direct access to your full credit card or banking details. All transactions are handled by PCI-compliant providers.

We use trusted third-party tools to operate our business, including the Fitsly coaching platform, email marketing services, and analytics providers. These services have their own privacy policies and only receive the information necessary to perform their function. We do not sell your personal information to third parties.

If you opt into our email list or marketing, we may send you fitness content, promotions, and updates. You can unsubscribe at any time using the link in any email. Opting out of marketing does not affect coaching-related communications.

Our website may use cookies and analytics tools to understand how visitors interact with our site. This helps us improve the experience. You can control cookies through your browser settings.

We retain your personal information for as long as you are an active client and for a reasonable period afterward to comply with legal, accounting, and operational requirements. You may request deletion of your data at any time, subject to any records we are legally required to keep.

You have the right to access the personal information we hold about you, request corrections, request deletion, and withdraw consent for marketing or photo use at any time. To exercise any of these rights, contact us using the details below.

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

KOVA Fitness coaching is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, contact us and we will remove it.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, contact KOVA Fitness at kovafitness@outlook.com.